UPDATED AS OF MAY 15, 2022
This return policy was updated on MAY 15, 2022 and only applies to purchases made on or after this date.
12-MONTH MONEY-BACK GUARANTEE –CNVE LASER HAIR GROWTH SYSTEM
We understand the frustration from using hair loss solutions that don’t deliver on their promises. We know what it’s like to be in your shoes, which is why we want to offer you a Money-Back Guarantee and remove any hesitation you may have when it comes to trying our hair growth systems.
We are dedicated to your satisfaction with the CNV Laser Hair Growth System. We guarantee your complete satisfaction of the CNV Laser Hair Growth System CAP or Helmet for a period of twelve (12) months from the date of purchase. If you are not completely satisfied with your results after this usage period, we will provide a paid return shipping label at our expense upon receipt of the return request within the eligible time period. Once RMA is generated, you will have 30 days to return. Bundles purchased with our device kits are subject to partial refunds as consumable are not included.
If you have not achieved visible or satisfactory results before 365 days from the date of purchase, you may return the CNV Laser Hair Growth System for a refund of the purchase price with an 18% service fee, less the sales tax. The customer pays for the return shipping unless the item is being returned as a result of our error (damaged, defective, wrong item sent, etc.) for those who return before the 12 month period. You may request a Return Merchandise Authorization (RMA) number to return your CNV Laser Hair Growth System within 35 days after this period (i.e. between 365 and 400 days since purchase). Returns cannot be processed without an RMA number issued by CNV INC. Any returns of the CNV Laser Hair Growth System are subject to an 18% service fee.
This Money-Back Guarantee is only valid for orders placed directly on this website with CNV INC. and shipped to an address in the United States. For all domestic orders placed with expedited service levels, shipping costs are non-refundable. For all international orders placed and shipped outside of the United States, our Money-Back Guarantee does not cover return shipping costs and will be deducted from your final refund. To make the returns processes easier, we will provide a return shipping label in which the shipping cost will be deducted from the final refund.CNV INC reserves the right to deduct return shipping fees and/or any customs and duty charges – as well as the return to sender cost from any refund due upon refusal of delivery.
In order to prevent abuse of our generous policies, we only allow one return of the CNV Hair Growth System per customer/household through this Money-Back Guarantee program. This return policy was updated on October 15, 2021 and only applies to purchases made on or after this date.
6-MONTH MONEY-BACK GUARANTEE – CNV CONSUMABLE PRODUCTS
CNV, Inc. is dedicated to your satisfaction with all consumable products. We guarantee your complete satisfaction of these products for a period of 180 days from the date of purchase.
This 180-day Money-Back Guarantee is only available for 3-month or 6-month supply orders of all the consumable products. If you aren’t satisfied for any reason within the first 180 days, contact CNV INC to request an RMA number to process your return.
This Money-Back Guarantee is only valid for orders placed directly on this website with CNV Inc. and shipped to an address in the United States.
In order to prevent abuse of our generous policies, we only allow one return of the 3-month or 6-month supply of any consumable products per customer/household through this Money-Back Guarantee program. Return is only eligible on the first order of any of the consumable products for a maximum refund of $400. This return policy was updated on MAY 15, 2022 and only applies to purchases made on or after this date.